Australian Almond Board

Privacy Policy and Disclaimer

The privacy of your personal information is very important to us. In order for us to gain and maintain your continued patronage, The Almond Board of Australia (ABA) has created the following privacy statement.

Information Collection

The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

We use IP address information to help diagnose problems with our server, and to administer our web site. We gather broad click pattern information to track marketing performance of certain links. This system logs IP addresses, the pages visited on our site, and the site of origin if relevant. No personal information is collected in this process.

The ABA only collects information necessary for us to carry out our functions and activities such as:

  • to supply you with the goods and services that you have requested;
  • to process your order made to us through the website;
  • to provide you with the information that you have requested;
  • to provide you with details about an order you have placed with us;
  • to provide you with information about special offers, new products and other services offered by the ABA.

Information such as the products you view and order that don't contain personal information will be used by The ABA to enhance the website by making it more targeted to you and to other customers. Each page visited by you will be recorded by the ABA and used as part of fraud prevention and online marketing.

Information such as your name and email address will be used by staff for promotional purposes via email correspondence. You will have the option at the bottom of each email to remove yourself from any future correspondence.

 

Cookies

Our site uses cookies to provide access to certain areas of the web site for purposes of correct software functionality only.

THE ABA uses cookies to perform these tasks and therefore if you choose to remain anonymous you can turn cookies off as part of your browser settings. Once turned off you should then type www.australianalmonds.com.au into The URL. This will ensure that you can browse the ABA site without your exact identity being known to the ABA.

Third Parties

The ABA will not sell or rent your personal information to any third party without your permission. The ABA may use your information with a third party to allow credit card authorisation. An example is where your products will be given to Australia Post or another courier company. The ABA does its utmost to ensure that your privacy and the recipient’s privacy are in no way compromised by these third parties.

Security

The ABA will take all reasonable precautions to protect your personal information from unauthorised use.

Personal information may be stored both electronically and in hard-copy form. Credit card details are processed via our secure payment gateway, such that no credit card details are stored on our online system.

The ABA employs the latest in Secure Sockets Layer (SSL) technology to ensure that transactions are both safe and secure.

Once you proceed to our checkout, you will notice the internet address (URL) appears as "https:// indicating that a secure connection has been established.

You will also see a small padlock on the bottom of your browser window. This shows that you are on a secure, encrypted page where your personal and credit card information are kept safe.

Links to other Web sites

The ABA website may contain links to Web sites of other companies and organisations. The ABA is not responsible for the privacy practices of such Web sites.

Changes to the Privacy Policy

The ABA's privacy policy will be monitored and when necessary will be revised. The ABA will notify you of any amendments to its privacy policy by posting an updated version on this Web site at www.australianlalmonds.com.au

Complaint Procedures

The ABA is committed to efficiently dealing with any complaints you may make in relation to its privacy policy. This is in direct relation to the way in which it discloses and uses your personal information. If you are concerned that the privacy policy may have been breached or in any way compromised please contact us. You may remain anonymous.

Transmissions

You must not transmit or post any information to the ABA's Web site that is unlawful, scandalous, defamatory, obscene, threatening, pornographic or any other material that would bring about any civil or criminal liability under the law.

If you have not been given authorisation, you must not:

  • Scan and test for vulnerabilities of a system;
  • Attempt to gain access to The account of another user;
  • Access data systems or storage devices.

Applicable laws

The ABA controls this web site (excluding third party linked sites) from its corporate offices within the state of South Australia, Australia. The ABA makes no representation that the materials or software on the site are appropriate or available for use in other locations, and accessing them from jurisdictions where their contents are illegal is prohibited. If you choose to access this site from one such jurisdiction, you do so at your own risk and are solely responsible for compliance with all the laws of your jurisdiction. By accessing and using this site you agree that the law of the state of South Australia, specifically excluding choice of law principles, will apply to all issues and matters relating to or arising from your use of this web site. You also agree to submit to the exclusive personal jurisdiction and venue of The High Court located in Canberra, ACT, Australia or of any federal court located in such state.

Disclaimer

There may be typographical errors, programming bugs and technical inaccuracies in this website and its contents. All information is provided "as is" without any express or implied warranty. Use all information and links at your own risk. The ABA will take no responsibility for computer problems such as viruses incurred from using the site. The accuracy of information on this Web site is checked however it is encouraged that primary and secondary sources be used to verify its accuracy.

The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted

Terms of use

The Almond Board of Australia (ABA) maintains this web site as a service to its clients and customers and those wishing to learn more about the ABA and it’s products and services. Permission to use materials from this Web site is subject to the restrictions set out below. By viewing, downloading, or using any of the materials published on this web site, you agree to These Terms of Use. If you do not agree, you should not view, download or use these materials.

Downloading software

All software and documentation supplied with such software that is made available for download from this web site is the copyrighted work of the ABA or its suppliers. Software and documentation ownership is retained by the copyright holder. Ownership is not transferred to you; you are only licensed to use the software subject to certain restrictions contained in The End User License Agreement accompanying such software. Please read The License Agreement that accompanies any software product before downloading. By downloading the software, you agree to the terms of the license agreement. Additional information on downloading ABA software is available from the respective download page.

Payment Methods

The ABA accepts secure credit card payments by Visa and Mastercard. Upon completion of your order, you will be emailed a tax invoice. All prices quoted on this site are in Australian Dollars and are inclusive of GST.

We will accept payments made by cheque and money order, payable to The Almond Board of Australia. All payments are to be made in Australian Dollars. Do not send cash through the mail. The ABA will not be held responsible for any cash that goes missing in the mail. No CODs.

Please send the cheque or money order to the following address:

The Almond Board of Australia
PO Box 2246
BERRI SA 5343

Copyright

All of The material on this website is protected by copyright under The Copyright Act 1968 (Commonwealth of Australia) and, through international treaties and agreements, under the laws of other countries.

No material on this website may be altered reproduced, stored in a retrieval system or transmitted without the prior written permission from the ABA unless otherwise stated on the website. You must not republish any material within this website onto another website or other mediums such as electronic, print or use it in any commercial activity.

All digital images and descriptions of products have been checked to ensure that copyright and any applicable laws have not been breeched. If you are led to believe that any content on this website is in breach of any copyright or laws please notify the ABA immediately.

Where material is copyrighted to another source, permission must be sought from that source.

You are more than welcome to link to this web site.

Property

You must not copy or use the logos, materials or other intellectual property without the prior written permission of the ABA.

Delivery

Payment must be received prior to delivery. An exception can be arranged for current account holders of the Almond Board of Australia.

Standard Post for all products in stock:

Paid by credit card and shipping address within Australia and its territories – seven working days.
Paid by cheque or money order and shipping address within Australia and its territories – ten working days.
All international orders - three weeks.

Please Note:

Orders are most likely to arrive before the delivery times stated above. Please note, if goods are not available, you will be notified accordingly.

Refund Policy

You may return products within 10 days of delivery date for full refund [minus shipping & handling] for the following reasons:

Defective merchandise

The ABA will provide refunds for publications that are missing pages or contain pages that are illegible, digital media that is faulty or other defective materials.

If you believe you have received defective merchandise relating to other ABA products, please email admin@australianalmonds.com.au for problem verification and potential replacement.

Returned items must include ALL documentation and packaging materials. If any of these accompanying materials are damaged, or there are signs of tampering, the refund will be rejected and the postage costs associated with the return of product will not be refunded.

All other products can be refunded or exchanged if:

  • The products or goods were misrepresented to the customer;
  • The products had a fault which was not known at the point of purchase;
  • The products do not do the job the customer was led to believe they would;
  • The products do not match the description that has been outlined on the website;
  • The products do not match a sample picture that was shown when ordering unless specified on the website;

Product or Service No Longer Available

In the case that a product or service has been purchased and the ABA is unable to supply that product or service due to the fact that it is no longer available the client may request a full refund.

Client cancels an order of a publication, report or promotional materials

In the event that a client cancels the purchase of material goods prior to dispatch, the client is entitled to a refund equal to the total amount payable.

Proof of Purchase

A Client is required to provide proof of purchase for all products and/or services for which a refund is sought. Proof of purchase includes the order number for the purchase and may also include

  • credit card details;
  • cheque details; or
  • The purchase order number
  • Invoice